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Five9 Blogs

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Five9 Named to 2025 Fortune Best Workplaces in the Bay Area List

At Five9, we believe culture isn’t just a collection of values on a wall—it’s how we show up for each other, every day. It’s built in the conversations we have, the support we give one another, and the deep sense of purpose we share. Our mission to enable meaningful customer experiences is only possible because of the commitment, creativity, and care our employees bring to work.

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Five9 Celebrates Eleven Honorees Named to 2025 CRN® Women of the Channel List

Today I'm excited to share that eleven incredible Five9 team members have been named to the 2025 CRN® Women of the Channel list! This is the third year in a row Five9 women have received this honor, reflecting both the talent on our team and the strong, supportive culture we’ve built.  

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On Five9 Day, We Celebrate the Power of More—Thanks to Partners

On Five9 Day, we celebrate our partners driving The New CX—scaling AI, transforming CX, and delivering real outcomes for customers worldwide.
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Five9 Day: Celebrating the Heroes of The New CX

Celebrate Five9 Day with us—a moment to honor the people redefining CX through real stories, human connection, and AI-powered transformation.
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Reimagining Service with AI: See What’s Next from Five9 at ServiceNow Knowledge 2025

Five9 and ServiceNow are reimagining AI-powered service with real-time data, automation, and innovations like TranscriptStream. See it live at Knowledge 2025!
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Meet Five9 Fusion for Salesforce: The Real-Time AI-Powered Future of CX

Five9 Fusion for Salesforce, our next-gen native integration with Salesforce, delivers real-time, AI-powered CX to boost efficiency, personalize service, and scale fast.
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Five9 Wins 2025 Artificial Intelligence Excellence Award

In today's fast-paced world, businesses must leverage AI-driven customer experience (CX) solutions to meet rising customer expectations, drive revenue growth, and build lasting loyalty. Consumers demand fast, personalized, and seamless interactions, and companies that fail to adapt risk losing customers to competitors who embrace AI-powered engagement.

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Celebrate and Elevate: Hitting the Ground Running in 2025 with Partners 

The atmosphere was electric as partners from around the globe gathered at our recent Five9 Sales Kickoff (SKO). With our reimagined brand identity as the backdrop, we witnessed something remarkable: the power of collaboration bringing The New CX to life. 

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A Refreshed Five9 Global Partner Locator: Your Gateway to Finding Five9 Partners Worldwide

We're excited to announce the launch of our refreshed Five9 Global Partner Locator, designed to delight our partners and connect businesses with the right global partners to deliver The New CX.
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Inspect, Adjust, Excel: How Top Brands Use CX Analytics for Transformation

Our most successful customers share a common trait: they don’t just set a strategy—they refine it continuously. They rigorously assess their operations and adapt in real time. But what’s their secret? How do they seamlessly blend process and technology to stay ahead? Dive in to discover the key strategies driving their success.
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